Privacy Policy

Last updated: January 2025

BlueBirds Pay ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect the following types of information:

  • Personal information: name, email address, phone number, business name, and mailing address
  • Payment-related information provided during merchant onboarding
  • Usage data: how you interact with our website (pages visited, time spent, browser type)
  • Communication records: emails, phone calls, and text messages exchanged with our team

How We Use Your Information

We use the information we collect to:

  • Provide and manage our payment processing, POS, and marketing services
  • Communicate with you about your account, services, and support requests
  • Send promotional messages and updates (with your consent)
  • Improve our website and services
  • Comply with legal and regulatory requirements

SMS/Text Messaging

By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from BlueBirds Pay. These may include:

  • Appointment reminders and service updates
  • Promotional offers and company news
  • Account-related notifications

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance.

We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access to data.

Third-Party Services

We may use third-party service providers (such as payment processors, analytics tools, and marketing platforms) that have access to your information solely to perform services on our behalf. These providers are bound by confidentiality agreements.

Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications at any time

Contact Us

If you have questions about this Privacy Policy, please contact us: